The following section provides a brief overview of external mental health support services available in Germany, with a particular focus on Berlin and Brandenburg. It is indicated if a service is offered in English.
Please note that these providers are independent and not affiliated with the University.
Name |
Contact |
Language |
Service |
Cost |
Psychosocial Counselling Service |
German, English |
Public speaking and exam anxiety, writer's block, procrastination, dropping out of college, anxiety, depressive moods, stressful family situations, psychosomatic complaints, eating problems, contact and relationship difficulties, addiction problems, financial worries, suicidal thoughts, experiences of violence. |
Free of charge |
|
Sozialpsychiatrischer Dienst in Königs Wusterhausen |
German and others |
Advice and support for anyone who has questions about mental health: confidential advice for those affected/relatives/contact persons, planning of support, if necessary also referral |
Depends on insurance |
|
TransVer |
German, English, and others. Interpreting services available |
offer information and advice about available psychosocial support for migrants and refugees |
Free of charge |
|
Tannenhof Berlin-Brandenburg - Digisucht |
German, English and others |
Individuals affected by addiction and their relatives looking for low-threshold, anonymous, and professional help. |
Free of charge |
|
Telefonseelsorge / Immediate help of different countries - Telephone counseling |
German and others |
For stressful problems and worries of any kind, 24/7 |
Calls are free within Germany |
|
Berliner-krisendienst |
German and others |
Berlin Crisis Service The crisis service offers supportive consultations (if necessary, several appointments) both for those affected and for relatives and helps to clarify whether/which further treatment could be useful.There are multi-lingual professionals working at the Berlin Crisis Service, and they cooperate with interpreters and linguists. It usually requires some preparation time to provide advice in a foreign language. Please call for more information. |
Free of charge |
|
TK- Gesundheitscoach |
German |
Interactive training program for the prevention and reduction of depressive symptoms. |
Free of charge |
|
Miles |
German and English |
provides psychosocial and legal counseling, support, and language classes for LGBTQIA+ people with migrant and refugee backgrounds |
Free of charge |
|
Krisenchat |
German, English, Russian, Ukrainian |
It’s not psychotherapy, but offers immediate emotional support, coping suggestions, and referrals to professional care when needed. |
Free of charge |
|
Sozialpsychiatrische Dienste - Berlin |
German and others |
social‑psychiatric counselling, crisis intervention, mediation, assessments, house visits ability to trigger involuntary admission if necessary |
Covered by the insurance |
|
FIDEO |
German |
Depression |
Free of charge |
|
Enhance-university |
German, English |
Mental health issues and stress in everyday student life |
Free of charge |
|
Teleclinic |
German, English |
Therapy + Other physical health issues |
Depends on insurance |
|
HelloBetter |
German |
Stress, Burnout, Panik, Schlafen, Vaginismus Plus, Chronic pain, Diabetes, Psychotherapy course |
Depends on insurance |
|
MBSR - MBCT |
German, English |
Individuals who have experienced one or more prior depressive episodes, but are not currently in an acute depressive phase (especially for MBCT) MBSR is open to anyone dealing with stress, burnout, sleep issues, physical or mental strain. |
80€ per hour |
|
BPtK |
German, English, Turkish |
Psychotherapy |
Depends on insurance |
|
Asklepios Fachklinikum Teupitz |
German |
Psychiatry, Psychotherapy |
Depends on insurance |
|
Asklepios Fachklinikum Lübben |
German |
Psychiatry, Psychotherapy |
Depends on insurance |
|
Hilfetelefon Sexueller Missbrauch |
German and English and others |
Crisis counseling: initial guidance, emotional support, information, referrals—not therapy |
Free of charge |
|
Hilfetelefon Gewalt gegen Frauen |
German, English, Sign language and others |
Trained counselors engage in active emotional listening, suggest coping options, inform about rights, and connect callers to wider support services. |
Free of charge |
|
Hilfetelefon Gewalt an Männer |
German, English, Turkish |
Not long-term therapy, but provides professional, empathetic support and guidance. |
Free of charge |
|
Opfer-Telefon des WEISSEN RINGS |
German, English |
They help victims of crime. |
Free of charge |
|
Elterntelefon |
Multi-language support |
Volunteer-based psychosocial counseling, emotional support, guidance, and referrals (not clinical therapy) |
Free of charge |
|
Hilfetelefon Schwangere in Not |
19 languages |
Psychosocial guidance, emotional support, confidential birth planning, referrals—not clinical therapy |
Free of charge |
|
Medizinische Kinderschutzhotline |
German |
Crisis intervention, advice |
Free of charge |
|
Online-Beratung der Caritas |
German |
Not formal psychotherapy – it's psychosocial counselling. |
Free of charge |
|
Jugendnotmail |
German, English |
Psychosocial counseling — not clinical therapy, but supportive and professional with referrals to specialized help if needed |
Free of charge |
|
NummergegenKummer |
German, English and others |
Offers free and anonymous counseling to children, young people, parents and other caregivers. |
Free of charge |
|
Beratungsführer online der DAJEB |
German |
DAJEB is the German national association for youth and marriage/family counseling (“Jugend- und Eheberatung”). |
Free of charge |
|
PEERS |
German, English |
Stress, anxiety, depressive mood |
With a fee |
|
Bezirksamt Friedrichshain-Kreuzberg |
German |
Psychosocial support, crisis intervention, case consultation, psychiatric assessments |
Free of charge |
|
Ins-netz-gehen |
German |
Low‑threshold online coaching: self‑reflection exercises, goal setting, alternative activities, personal chat coaching |
Free of charge |
|
Info-Telefon Depression |
German |
Information and help navigating available support services |
Free of charge |
|
Instahelp |
German |
Online psychological counseling and therapy |
Paid |
|
Selfapy |
German |
Depression, Anxiety disorder,Binge eating disorder, bulimia, chronic pain, panic disorder |
Paid |
|
bapk |
German, English and others |
A family self-help group for psychiatry |
Free of charge |
|
Charité – Psychiatric clinic at Campus Charité Mitte |
German, English |
The Department of Psychiatry of the Charité University Medical Center provides a broad range of outpatient services for adults. In the psychiatric outpatient department (PIA) patients are treated (on the basis of §118 SGB V), because of the nature, severity or duration of their illness and it is designed for those in need of particularly intensive and complex near-hospital care. |
Depends on insurance |
|
Suicide Prevention Network Berlin |
German, English and others |
Suicide prevention, crisis intervention, counseling, education, public awareness |
Free of charge |
|
Berlin Association of Relatives of People with Mental Illnesses – Local Association Berlin e.V. |
German, English and others |
counseling service is available at any time. |
Free of charge |
|
Emergency service for people at risk of addiction and addicts e.V.(Drogennotdienst e.V.) |
German, English and others |
work and employment, youth and family support and much more. |
Free of charge |
|
My possible Self |
English |
App - Clinically certified content from Priory Healthcare using cognitive behavioural therapy (CBT) |
Free of charge |
|
Mood Tools- Depression Aid |
English |
Self-help mental health support using evidence-based, CBT-inspired tools |
Free of charge |
|
bke-Jugendberatung |
German |
This is the right place for small and big worries, arguments or troubles with parents, problems with yourself, with friends, or at school. This is the right place for heartbreak and secrets that are weighing on your mind. Here at bke Youth Counseling, you'll find many other young people with whom you can share ideas, as well as experienced counselors who will support you. |
Free of charge |
|
PEER4U |
German |
Is an online chat service specifically aimed at young people who have a loved one with mental health issues. |
Free of charge |
|
Deutsche-depressionshilfe |
German |
Anonymous written mental health support and information |
Free of charge |
|
Ins netz gehen |
German |
Anonymous guidance, tips, and counselling via email and chat |
Free of charge |
|
Angstselbsthilfe - Caritas |
German |
Information, peer counseling, self-help group support, webinars, community outreach |
Paid |
|
U25 - Caritas |
German |
Anonymous, peer-to-peer, online suicide prevention counselling |
Free of charge |
|
Trauerberatungc - Caritas |
German |
Anonymous, written grief counselling |
Free of charge |
|
Sucht - Caritas |
German, Turkish, Arabic |
Professional online addiction counseling and self-help chat guidance |
Free of charge |
|
Hellobetter |
German, English |
Scientifically validated, guided digital CBT-based therapy programs (some certified as DiGA) |
Free of charge |
|
ipso-care |
German, English and others |
Anonymous, mother-tongue peer counseling via Value-Based Counseling (VBC) method |
Free of charge |
|
Agentur für Arbeit |
German |
Confidential, evidence-based psychological assessment and career counselling |
Free of charge |
|
BPS |
German (Ukrainian and Russian available via Krisenchat Ukrainian) |
Children, adolescents, and young adults up to 25 years old |
Free of charge |
|
Krisenchat |
German (English, Spanish, French, and Urdu available via Pankow) |
Confidential, professional psychological counselling |
Free of charge |
|
Diakonie - family counselling |
German, Greek, Polish, Russian, Turkish |
Psychosocial counselling, not therapy—focus on problem-solving, education, family dynamics, legal/social guidance, voluntary support |
Free of charge |
|
Tannenhof Berlin-Brandenburg - Digisucht |
German |
Digital counseling via chat, email, and video, integrated with the DigiSucht platform, offering anonymous, nationwide access, plus linkage to local support services. |
Free of charge |
|
Sucht und Drogen Hotline |
German |
Not a therapy service—provides professional advice, support for relapse fears, general information, and referral to local help services. |
Fee-based: €0.20 per call from both landline and mobile networks |
|
UBSKM (Independent Commissioner for Child Sexual Abuse Issues) |
German, English |
Provides referrals—information only, not therapy |
Free of charge |
|
Moodgym |
German |
Interactive training program for the prevention and reduction of depressive symptoms. |
Free of charge (German version only) |
|
ifightdepression |
German, English and others |
Internet-based, supported self-management program for people with mild forms of depression |
Free of charge |
|
Asklepios Tagesklinik Königs Wusterhausen |
German |
Day clinic and emergency room for acute (sudden) or chronic (ongoing) mental illnesses |
Insurance covers |
|