Brief profile of Prof. Dr Isabell Peters
Isabell Peters is professor of Public Administration Informatics at the Technische Hochschule Wildau – Technical University of Applied Sciences. She combines expertise in public administration and political science with many years of practical experience in the digital transformation of the public sector. As an expert in digital administration, digital governance, and artificial intelligence, she explores how public organisations can strategically deploy digital technologies, embed them within their organisational structures, and shape them responsibly. She focuses particularly on artificial intelligence in public administration, IT strategies, process design, and the future of automated administration.
Previously, Isabell Peters worked in strategic consultancy and IT project management, supporting digitalisation projects in businesses and public administrations. Today, she combines research, teaching, and knowledge transfer at the intersection of public administration, information technology, organization, and innovation.
Editor of the ‘Wildauer Papers on Digital Government’ seriesOpen areaClose area
Wildauer Papers on Digital Government (Research Papers, editorial reviewed, and Policy Briefings)
The series explores innovative theoretical approaches and practical solutions in the field of digital government.
Contributions on this topic are accepted on an ongoing basis.
Key tracks:
- Digital administration and e-government
- Process optimisation and administrative modernisation
- Open government and data strategies
- Artificial intelligence in public administration
- User-centred design and service design
- Organisation, change management and governance
We are particularly looking for:
- Research papers with a clear research question and a theoretical or practical focus
- Case studies from the public sector and public organisations
- Methodological approaches and conceptual contributions
- Reflections on current developments and projects
Formal notes:
- Length: 5–15 pages
- Language: German or English
- Review: editorial review
- Format requirements and template to be agreed
Submission:
Please email your abstract (approx. 200–300 words) or a full paper to: isabell.peters(at)th-wildau.de
If you have any questions about the suitability of a topic or the focus of the series, please feel free to contact us at any time.
ResearchOpen areaClose area
In her research, Isabell Peters examines the digital transformation of public administration from an interdisciplinary perspective. Her work focuses on institutional, organisational and technological aspects of administrative modernisation.
Key research areas:
- AI in government and responsible AI in government
- Development and implementation of IT strategies
- Business process management using AI in public administration
- Digital twins as an organisational concept for automated processes.
ORCID: https://orcid.org/0000-0002-5319-6305
Research Gate: https://www.researchgate.net/profile/Isabell-Peters/research
Research projectsOpen areaClose area
EDIH pro_digital – European Digital Innovation Hub https://edihprodigital.eu/en
Isabell Peters is the Scientific Director at EDIH pro_digital. The hub is part of the European network of Digital Innovation Hubs and supports start-ups, SMEs and public institutions in Berlin and Brandenburg with their digital and sustainable transformation, particularly in the fields of automation and artificial intelligence; the hub is operating during its second funding period, from January 2026 to December 2028.
Digital Adminstration: The Human factor in (future) governance
This project examines the role of humans in an increasingly automated public administration. It focuses on automated decision-making processes, the limits of machine-based support, and the future configuration of a public administration that is both lawful and effective; the project is being carried out in collaboration with Prof. Dr Stephan Meyer.
Responsible AI in Government
Isabell Peters and her team are conducting research into the governance and organisational requirements for the responsible use of AI in public administration. Their work focuses on comparative policy analyses of Responsible AI in Government, as well as the development of maturity models that can be used to systematically assess the current state of implementation, structural requirements and development needs within public authorities.
TeachingOpen areaClose area
Current courses:
- Strategic IT Management, Master’s in Business Computing
- Digital Governance, Master of Public Administration
- E-Government I, II, III, Bachelor’s in Public Administration / Bachelor’s in Business Administration
- Business Process Management, Bachelor’s in Public Administration.