University IT Centre
Computer Platine

University IT Centre

The IT Centre looks after the information and communications technology infrastructure at the university.


Contact persons

Tasks

Name

Room

Phone +49 3375/508-

Head of University IT centre
Team member of the IT security group

Heimer, Bernd

13-117

- 500

Deputy Manager
Server and desktop virtualization
Member of the IT security team
Virtual desktop infrastructure
storage
Microsoft Active Directory

Kripko, Jörn

13-120

- 818

Information Security Officer
Organization Manual

Gehrke, Stefan

13-114

-820

Server services
Account management
antivirus software
Virtual server infrastructure
Backup / Tapelibary
Mail/Zimbra
User certificates / server certificates
Shibboleth

Steinert, Jens

13-120

- 626

Firewall
Routing
Wiring
VPN
Internet connection

Moik, Christian

13-120

- 710

Vulnerability scanner
2-factor authentication
Nextcloud
Graylog
Information Security Officer

Beddies, Christopher

13-120

-823

LAN

Muco, Konstantin

13-120

-814

VoIP telephony
LAN
Student residences
User certificates / server certificates
Apprentices instructor

Neumann, Anja

13-120

- 817

Support center (1st and 2nd level support)
Maintenance and administration of the university's audio and video infrastructure
Webex platform
Technical planning and support of events

Valdivieso, Fernando

13-149

- 819

Support center (1st and 2nd level support)

Küsel, Eric

13-150

- 812

3rd level support
Administration of the DMS modules
Administration DMS server environment
d.velop - Workflow & form development
Support for public authority mailbox
DMS user training
Support of DMS modules and client applications
DMS system maintenance

Kerber, Sascha

13-151

-822

d.velop - Workflow & Forms Development
2nd level support DMS
Maintenance and care of the computer lab
Scanner / copier
DMS user training
DMS system maintenance
Creation and maintenance of user documentation and videos

Mann, Jarod

13-151

-802

Printer / scanner / copier / inserter
3rd level support
Administration of the DMS modules
Administration DMS server environment
d.velop - Workflow & form development
Support for government mailbox
DMS user training
Support of DMS modules and client applications
DMS system maintenance

Müller, Marius

13-151

-811

System maintenance HISinOne
TH online portal
APP, STU, PSV, EXA, RES, BI, ALU
DoSV
Student registration procedure
User training for HISinOne

Vogel, Robert

13-121

- 806

Development, maintenance and monitoring of university-specific reports / Business Intelligence

Lavrova, Arina

13-121

-872

Implementation of the requirements of the Online Access Act

Klingelstein, Silke

13-121

-826

Create/update documents
Implement/adapt study programs
Map compulsory elective modules in HISinOne
Prepare elections in HISinOne and conduct them with coordinators
User training for HISinOne

Schettler, Anne

13-121

-629

HIS-GX-Administration
HISinOne Administration
Chip card / payment function
CMS server administrator
CRM server administrator
Web server administration

Tinius, Ron

13-114

- 209

Management services
Inventory and software management
Lending
Support Alarm software

Bastian, Cedric

13-119

- 815

Apprentices

Brückner, Alexia
Behrendt, Ernesto

13-151
13-119

-827
-813

IT support centre

Opening Hours:

Teaching period

Montag – Thursday
08:00 - 11:30 and 12:30 - 16:00

Friday
08:00 - 11:30 and 12:30 - 14:30
 

Lecture break incl. examination period

Montag – Friday
08:00- 11:30 and 12:30 - 14:00
 

Contact:

House 13, Room 150 
Email: supportcenter(at)th-wildau.de
Tel: +49 (0)3375 / 508 - 800